Our Privacy Commitment

Kylinkin is committed to protecting your privacy and business data with enterprise-grade security measures. We strictly comply with Amazon Service Provider Program requirements and international data protection standards.

What Information We Collect

Understanding the data we handle to provide you with exceptional service

Business Data

  • Company information
  • Order and inventory data
  • Financial records

Personal Data

  • Contact information
  • Account credentials
  • User preferences

Usage Data

  • System logs
  • Performance metrics
  • Access patterns

How We Use Your Information

Your data powers our services while maintaining the highest security standards

Service Provision

  • • Operate and maintain ERP systems
  • • Process orders and manage inventory
  • • Generate reports and analytics

Customer Support

  • • Provide technical assistance
  • • Troubleshoot system issues
  • • Training and onboarding

Amazon Service Provider Compliance

Strict adherence to Amazon's data protection and security requirements

Amazon SPP Compliance

As an Amazon Service Provider Program participant, we adhere to strict data protection standards and maintain comprehensive security measures for all Amazon marketplace data.

Amazon Data Requirements

  • • Explicit authorization required for data access
  • • Full compliance with API Terms of Service
  • • Separate security controls for marketplace data
  • • Regular security audits and compliance checks

Seller Data Protection

  • • Zero third-party data sharing
  • • Data used solely for agreed ERP services
  • • Authorized personnel access only
  • • Complete access logging and monitoring

Data Security Measures

Enterprise-grade security protecting your business-critical information

Encryption

End-to-end encryption for data in transit and at rest using AES-256 standards

Secure Infrastructure

AWS cloud infrastructure with SOC 2 Type II compliance and 24/7 monitoring

Access Control

Multi-factor authentication, role-based permissions, and comprehensive audit trails

Data Sharing and Third Parties

Transparency in how we handle your information with trusted partners

Our Data Protection Promise

We do not sell, rent, or trade your personal or business information to third parties. Your data security and privacy are our top priorities.

Service Providers

Trusted partners for cloud hosting and payment processing under strict confidentiality agreements

Legal Compliance

Only when required by law, court order, or to protect our rights and safety

Business Transfers

In case of merger or acquisition, with comprehensive data protection guarantees

Your Rights and Choices

Complete control over your personal data and privacy settings

Access Rights

Request access to your personal data and information about how it's processed

Correction Rights

Request correction of inaccurate or incomplete personal information

Deletion Rights

Request deletion of your personal data (subject to legal obligations)

Portability Rights

Request a copy of your data in a commonly used, machine-readable format

Data Retention Policy

Clear guidelines on how long we keep your information

Data Type Retention Period Purpose
Account Information Service + 7 years Legal and tax compliance
Transaction Records 7 years Financial record keeping
System Logs 2 years Security and troubleshooting
Marketing Data Until consent withdrawn Communication preferences

Cookies and Tracking Technologies

How we use cookies to enhance your browsing experience

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences in your browser settings.

Required for basic website functionality, including security, authentication, and user preferences. These cookies cannot be disabled.

Help us understand how you use our website to improve performance and user experience. All data is anonymized and aggregated.

Security Policy

Comprehensive security framework protecting your business operations

Comprehensive Security Framework

Our security policy encompasses technical, administrative, and physical safeguards to protect your data and our systems with industry-leading standards.

Technical Security

  • • Regular security assessments and penetration testing
  • • Automated threat detection and response
  • • Secure coding practices and code reviews
  • • Regular software updates and patches

Administrative Security

  • • Employee security training and awareness programs
  • • Background checks for all personnel
  • • Incident response and disaster recovery plans
  • • Regular security policy reviews and updates

Incident Response

In the event of a security incident, we have established procedures to:

  • • Detect and contain incident within 4 hours
  • • Notify affected customers within 72 hours
  • • Conduct thorough investigation and remediation
  • • Implement measures to prevent recurrence

Security Reporting

If you discover a security vulnerability or have security concerns:

security@kylinkin.com

Response time: 24 hours

We appreciate responsible disclosure and work with security researchers to keep our platform secure.

Contact Information

Our data protection team is here to help with any privacy concerns

Data Protection Officer

privacy@kylinkin.com

Available by appointment

Response Time: 72 hours

Privacy Support

support@kylinkin.com

24/7 Live Chat Support

Available in English and Chinese